Shipping Policy

PawStoryHub offers delivery for physical merchandise only. Digital services are delivered instantly and require no shipping.

A. Physical Product Shipping

1. Processing Time

Orders are typically processed within:

  • 1–3 business days

    Shipping time (U.S. domestic): 3–7 business days

2. Shipping Regions

Currently shipping to:

  • United States (mainland)

3. Carriers Used

We ship using USPS, UPS, or FedEx depending on the product and destination.

4. Shipping Fees

Shipping fees are shown during checkout and vary by product.

5. Delivery Issues

If your order is:

  • Lost

  • Damaged

  • Not delivered

Please contact us within 7 days:

info@vensurea.com